The Further Education and Training Certificate in Information Technology: End User Computing is a comprehensive program designed to empower learners with advanced skills and knowledge in utilizing office technology effectively. This qualification not only equips individuals with essential computer skills but also enhances their ability to perform intricate tasks and procedures in a modern office setting.
What Will You Learn?
- This qualification is designed to provide learners with the skills and knowledge required to undertake advanced tasks and procedures using office technology. It includes the management of records, comprehension of written and verbal texts, business writing, problem-solving, ethics, cultural awareness, self-management and self-development, project teamwork, and business policies and procedures. Additionally, the qualification offers elective components that enable learners to specialize in areas such as reception, executive administration, financial literacy, relationship management, legal knowledge, communication, project administration and support, call center administration, and human resources.