Africa College of Technology

Further Education and Training Certificate: Information Technology: Technical Support

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About Course

The course is designed to equip learners with fundamental knowledge in the field of Information Technology, focusing on Systems Support. It covers basic knowledge necessary for further study in this field or for initial employment within the computer industry. The course structure is flexible to adapt to the changing requirements in the computer industry and allows for specialization in various Systems Support fields such as Hardware and Infrastructure Support for Personal Computers, Data Communications and Networking among others. It also aims to provide a foundational qualification for individuals pursuing a career in the computer industry or related fields.

What Will You Learn?

  • Upon completion, learners will have a good fundamental knowledge of the IT field, coupled with interpersonal and business skills, allowing for specialization in specific Systems Support fields. They will have an introductory level of understanding about computer industry concepts and will be able to work in areas of Information Technology with little technical complexity, covering entry-level hardware, software, electronics, and network support on mainly desktop and hand-held devices and local area networks.

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