Africa College of Technology

Implementing And Operating Cisco Collaboration Core Technologies

Categories: Cisco
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About Course

The Cisco Collaboration Core Technologies Course (CLCOR) v1.0 is designed to prepare individuals for the Cisco CCNP and CCIE Collaboration qualifications, emphasizing the setup and operation of Cisco’s collaboration tools.

This program equips learners with the understanding and expertise required to set up and manage core collaboration and network components. This includes the fundamentals of infrastructure and design, understanding various protocols, codecs, endpoints, the Cisco Internetwork Operating System (IOS) XE gateway, media elements, call management, Quality of Service (QoS), and other vital Cisco collaboration tools.

Key takeaways from this course include:

– Mastering the integration and troubleshooting of the Cisco Unified Communications Manager with Lightweight Directory Access Protocol (LDAP) for synchronizing and authenticating users.
– Grasping the provisioning features of the Cisco Unified Communications Manager.
– Gaining proficiency in configuring and rectifying issues with collaboration endpoints.

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What Will You Learn?

  • 1. Understand the architectural framework of Cisco Collaboration solutions.
  • 2. Distinguish between IP Phone signaling protocols, including SIP, H323, MGCP, and SCCP.
  • 3. Master the integration and troubleshooting of Cisco Unified Communications Manager with LDAP to synchronize and authenticate users.
  • 4. Learn to employ Cisco Unified Communications Manager's provisioning capabilities.
  • 5. Delve into codecs and their applications in converting analog voice into digital formats.
  • 6. Comprehend dial plans and the nuances of call routing in the Cisco Unified Communications Manager.
  • 7. Implement PSTN access utilizing MGCP gateways.
  • 8. Establish a Cisco gateway for seamless PSTN access.
  • 9. Determine and set up calling privileges within Cisco Unified Communications Manager.
  • 10. Put into practice toll fraud prevention techniques.
  • 11. Execute globalized call routing within a Cisco Unified Communications Manager cluster.
  • 12. Implement and rectify any issues related to media resources in Cisco Unified Communications Manager.
  • 13. Unravel the workings of Cisco Instant Messaging and Presence, inclusive of call flows and governing protocols.
  • 14. Understand, set up, and fine-tune endpoints and their frequently employed features.
  • 15. Troubleshoot and configure integrations and call handlers in Cisco Unity Connection.
  • 16. Familiarize oneself with the application of Mobile Remote Access (MRA) in enabling endpoints operation outside organizational premises.
  • 17. Evaluate traffic patterns and potential quality disruptions in IP networks that handle voice, video, and data concurrently.
  • 18. Grasp the essence of Quality of Service (QoS) and its various models.
  • 19. Implement strategies for classification and marking.
  • 20. Configure classification and marking tools on Cisco Catalyst switches.

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